Migration Edge is a team of dedicated lawyers and migration agents who every day strive to ensure the fairest, fastest and best outcomes for our clients.

You deserve to have your visa application treated with immense respect and gravity – because it is so important – and has the potential to deeply impact your life. Your confidence is so important – you need to feel that you’re in safe hands.

Our expertise lies in navigating the complex world of migration and visa application processes – so you can relax and know you are in the best possible hands.

Most importantly, we care; the application process is taxing and draining. We exist to make your life easier with our proactive, white glove service.

We are:

  • Dedicated, professional, migration specialists.
  • Open and transparent in all our dealings with you and with the Department.
  • Professional, responsive and efficient.
  • Proactive; always keeping you up-to-date and working for quick results for our clients.
  • Committed to providing you the best service at all times.
  • Always up-to-date in our knowledge of the law and Regulatory context as it affects you.
  • Up front about your prospects, time frames and likelihood of success.

We are not:

  • A generalist business with a range of services to sell – we focus only on your migration needs.
  • A broker, agent or other third party.

Migration Edge exists to set a new standard of quality for migration agents in Australia. Your application for an Australian visa is one of the most important interactions you will have with a Government and we always treat it with absolute care and attention.

We go further and push harder for our clients to earn their trust and ensure positive outcomes.

No hollow promises, just strong action for you to ensure you are 100% satisfied with the outcomes we achieve for you – and the speed with which we achieve them. That is what we are all about.

Click here to download a copy of the Code of Conduct for Registered Migration Agents, which contains an overview of our responsibilities to you and your assurance that we will always act in your best interests.

Meet Our Principals

Ross Townson

LLB, BComm, GDLP, LLM (International Law)
MARN: 1680742

Principal Migration Agent, Lawyer, Refugee Advocate.

Ross is an experienced public, international and administrative lawyer now focusing exclusively on practice as a migration agent.

Ross has worked in a number of senior roles for the Australian Government, including the Department of Immigration, where he was responsible for advising the Department on its obligations under domestic and international law.

Ross has also worked for the Commonwealth Attorney-General’s Department in international and security law. As G20 policy manager at AusAID, Ross oversaw a number of international poverty-reducing initiatives.

Ross has a long history of volunteer work in the community legal sector and currently volunteers at Refugee Legal, providing legal advice to refugees on their protection claims.

Melanie Palmer

B Int Bus, grad cert mig law
master of public policy
MARN: 1789980

Director, Manager of Operations, Refugee Advocate.

Melanie has a long history of leadership in the fields of international development, entrepreneurship and social justice.

For a number of years, Melanie was responsible for the development and implementation of the Australian Government’s aid priorities in Vietnam and the greater Mekong region.

Melanie has also been intrinsically involved in the development of social policy for the Commonwealth Attorney-General’s Department, where she worked on human rights, indigenous justice and intercountry abduction issues.

Today, Melanie is dedicated helping people of all backgrounds to navigate Australia’s complex visa system, supplementing this work with a passion for helping refugees through Migration Edge and her active support with clients at Refugee Legal.